Learning lessons
The flooding of June 2007 was an unprecedented event that the city neither expected nor was fully prepared for.
However, some valuable lessons have been learned.
And so far more than 100 staff at Hull City Council have received specialist training about what to do in the event of similar emergencies.
That includes gaining a clear understanding of roles and responsibilities, including rest centre management, how to set up an incident room and working alongside the emergency services.
Some staff are receiving training from the Government's Emergency Planning College, near York.
And it was here that council leader Carl Minns and assistant chief executive David Gibson delivered a master class earlier in the year to senior council staff, police and fire officers from Greater Merseyside local authorities.
Since the floods, Hull councillors and officers have also delivered crisis management presentations at the North West Regional Resilience Forum, the University of York, the Government Communications Expo and the Chartered Institute of Public Relations (CIPR).
"Our unique insight means we can advise other local authorities and organisations to enable them to prepare for possible future emergencies," said Mr Gibson.
Meanwhile, to inform local residents about preparing for the unexpected, the council launched its 'Let's get ready' campaign earlier this year.
As part of the campaign, a booklet was sent to every household in Hull outlining simple steps that residents can take to help prepare themselves for potential emergencies.
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