Flood Information

Stay safe and well after the flood
There are a number of things you can do to keep safe and healthy after the floods ...

Insight
Flood relief and recovery ...

Coping with the calls
Hull City Council’s call centre found itself at the forefront of the council’s response to the emergency flood situation ...

Full marks for support
Schools have rallied around to keep pupils learning as buildings begin to recover from the devastating effects of the flood ...

Hull Flood Fund

Flood Support

Flood Features

Above and beyond the call of duty
Council workers delivering sandbags help save resident’s life ...

Urgent action for evacuees
Hull residents forced to vacate their homes because of flooding will be given priority for re-housing ...

Support for businesses
The Small Business Recovery Scheme (SBRS) has been set up by the region’s development agency Yorkshire Forward to provide up to £2,500 per company for immediate recovery needs ...

On with the show
After days of battling against flood damage many of the council’s services are re-opening their doors to the public ...

The animals came out two by two...
Wildlife workers at East Park had to undertake a special rescue mission when rapidly rising floodwaters filled the park’s Animal Education Centre ...

Your questions answered

Teams buddy up for rescue
Residents in North Carr have seen two community teams race to their rescue ...

Ways to contact Hull City Council

There are a number of ways you can contact the council and access its services:

1. Call Hull Connect on (01482) 300300 A friendly service with an answer for almost every question about your Council. Open between 8am and 7pm weekdays, 9am and 1pm on Saturdays. 2. Visit Customer Service Centres (CSCs) Get face-to-face help with Council enquiries at any Customer Service Centre, open between 10am and 5pm weekdays, and 10am to 1.30pm on Saturdays. Every CSC opens until 7pm on one night of the week. Mondays - George Street Tuesdays - Holderness Road, Ings, Walker Street Wednesdays - North Point Thursdays - Orchard Park, Derringham Bank, Ings, Preston Road. Orchard Park CSC 222-224 Orchard Park Road, Hull, HU6 9BX Derringham Bank CSC 16 Willerby Road, Hull, HU5 5JJ Holderness Road CSC 1 The Mount, Holderness Road, Hull, HU9 2BN

Walker Street CSC The Octagon, Walker Street, Hull, HU3 2RA Ings CSC Savoy Road, Hull, HU8 0TX Preston Road CSC Retail Unit B, Preston Road Village Centre, 97 Preston Road, Hull, HU9 3QB George Street CSC Kenworthy House, 98-104 George Street, Hull, HU1 3DT North Point CSC 26 Goodhart Road, Bransholme, Hull, HU7 4EE 3. Send an email Email: info@hullcc.gov.uk 4. Visit www.hullcc.gov.uk Find Council information, book and pay for services, or apply for them online. You can also offer feedback to the Council. 5. By post, writing to: Hull City Council, Guildhall, Alfred Gelder Street, Hull, HU1 2AA