Hull in print

There are a number of ways to get more information about your A-Z directory of services.
Online: www.hullcc.gov.uk and find the link A-Z
Telephone the council on (01482) 300300.
Or visit one of the eight Council Customer Service Centres (CSCs) at the following locations:

Orchard Park CSC, Orchard Park Road, Hull, HU6 9BX

Derringham Bank CSC, 16 Willerby Road, Hull, HU5 5JJ

Holderness Road CSC, 1 The Mount, Holderness Road, Hull, HU9 2BN

Walker Street CSC, The Octagon, Walker Street, Hull, HU3 2RA

Ings CSC, Savoy Road, Hull, HU8 0TX

Preston Road CSC, Preston Road Village Centre, 97 Preston Road, Hull, HU9 3QB

George Street CSC, Kenworthy House, 98-104 George Street, Hull, HU1 3DT

North Point CSC, 26 Goodhart Road, Bransholme, Hull, HU7 4EE

Abandoned vehicles and trailers
The council removes abandoned vehicles and trailers from public highways and private land after consultation with the police, the Driver and Vehicle Licensing Agency (DVLA) and the relevant landowners.

Acorn fund
Receiving financial support from the council and others, the Acorn Fund provides support for local businesses in the form of grants and loans. It is designed to encourage business start-ups and support expanding businesses, especially those unable to get funding through conventional sources. The fund is managed through the Hull and Humber Chamber of Commerce.

Adoption
Adoption provides loving, stable homes for children who, for numerous reasons, cannot live with their immediate or extended family. The council helps to match these children with people who want to adopt.

Adult education
Hull Adult Education is one of the UK's largest dedicated services for adults aged 16 to 90 plus and offers more than 1,000 courses from art, computing, Skills for Life, health and exercise, teacher training and family learning.

After adoption
The council can help adopted people who are interested in learning more about their birth relatives.

Alcohol misuse
The council has a duty, together with the police, to investigate complaints relating to the sale of alcohol to under 18s, and to provide support services to people who abuse alcohol.

Allotments
The council provides 23 allotment sites across the city.

Animal nuisance
All instances of animal nuisance are investigated, including complaints about smells and noise from keeping dogs, pigeons, chickens, and cats.
Complaints about people allowing their dogs to foul in parks and other public places are followed up.

Animal welfare
The council provides a service about animal welfare issues and gives educational talks and advice.

Anti-bullying project
The council has got together with The Warren youth centre and other agencies to form a partnership called the Rights and Participation Project (RAPP). Support workers from RAPP visit schools and speak to groups of children to help ensure that no pupils have to face bullying.

Antisocial behaviour (ASB) Team
This team supports the police and other partner agencies to find the most effective solution to antisocial behaviour problems.

Area committees
Please see the back pages of this magazine for details

Asbestos
The council investigates reports of asbestos to ensure public health is protected.

Assisted collection service
The council can arrange for black and blue wheeled bins and black boxes to be taken from, and returned to, the normal storage point on a domestic property. This service is available to residents with medical conditions who are physically unable to move their own bins/boxes.

Asylum and refugee services
This service provides accommodation and support, under contract to the Home Office, for people seeking asylum and gives information to the public and other agencies about asylum seekers.

Atmospheric pollution
The council has the responsibility for monitoring and controlling civil and industrial processes that pollute the air. These range from crematoriums and iron and steel foundries, to vapour emissions from petrol filling stations when fuel is transferred from tankers during the course of delivery.

Benefit fraud
The council helps to prevent and detect benefit fraud to ensure benefits only go to the people who are entitled to them.

Bill posters and graffiti
The council will remove bill posters and graffiti after authorisation has been given by a property owner. Priority is given to the removal of offensive, racist or abusive graffiti.

Bird control
Hull City Council offers free advice about all aspects of bird control, including pigeons.

Births
All new babies are registered at Hull Register Office, and from there, birth certificates are issued and naming ceremonies can be held.

Bonfires
The council, in partnership with the Humberside Fire and Rescue Service, removes rubbish stored in readiness for a bonfire where it is likely to cause a nuisance or danger if it is lit.

Building regulations
Most new buildings, extensions and alterations to buildings require consent under Building Regulations.

Bulky Item collections
The council collects household bulky items. All normal household items are collected free of charge, but a charge is made for DIY waste and large amounts of garden waste. All white goods, including fridge freezers, are collected separately.

Burials
There are four cemeteries run by Hull City council:

Hedon Road Cemetery
Northern Cemetery - Chanterlands Avenue
Western Cemetery - Chanterlands Avenue/Spring Bank West
Eastern Cemetery - Preston Road

Buses
The council monitors and supports the provision of public transport in the city and develops policies and programmes for bus services and timetable information at bus stops. Subsidies are given to some bus services.

Business development The council offers information, help and advice about a wide range of business matters including:

Business sites
The council maintains a commercial property database of Hull's vacant industrial and office premises, and available development sites and land.
Business support and advice
The council offers advice and assistance to new and existing businesses in Hull on finding sources of local, regional, national and European funding.
Companies needing help with foreign languages can use the council's Central Language Register to obtain the services of linguists in the area.


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